Frequently asked questions

Who is HANDFUL for?

HANDFUL was created for adults that are looking for a creative outlet or wish to reconnect to their creative potential. It’s for everyone who feels they left their creative outlet in childhood. For the thinkers that wish to let their thoughts behind and loose themselves in the process. For all the artists out there that seek inspiration in an organic material. For the digital nomads that forgot how nature feels like. For makers, artisan or designers that have ambitions to create their own products and objects. For anyone who is looking to enhance their own creativity. For entrepreneurs and team leads that understand, productivity grows with creativity. For anyone who is alive and wants to feel it again.

Offers especially designed for kids are currently not part of our program. If you want to talk to us about it, please write an Email to love@handfulceramics.com.

 

How much does a ceramics workshop in Berlin cost?

Our ceramics and pottery courses start at €90 per person. As an introduction, you can also participate in a Clay Meditation for €18 per person. If you would like your ceramics fired, we recommend a ceramics workshop or our Open Studio during our drop-in hours.

Firing costs are added to the workshop fees. These vary depending on the weight. We charge €8/kg for bisque firing and €10/kg for glaze firing.

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How much is a ceramic studio membership?
At HANDFUL monthly memberships start already at 140€ and include materials, studio use and reduced prices to HANDFUL workshops. This is not just a membership - this is your ticket to the thinking hand community. 

There are 3 different memberships: For "The Playful" - 140€/month, for "The enthusiast" - 210€/month and for "The Insider" - 260€/month with unlimited access during opening hours. As a member with a Insider Membership you get the option to exhibit in one of the group show at the HANDFUL studio. This is a very special offer and unique in Berlin. HANDFUL invites its audience regularly to exhibitions featuring contemporary ceramic artists and artists from related fields. You can be one of the exhibiting artists and add the exhibition to your CV. 

 

Do you offer a firing service at the studio?

Yes, you are welcome to bring your unfired or glazed clay pieces to be fired.

Please note that our glaze firing is a high-temperature process, reaching at least 1220°C. This means that the clay or glaze you use must be suitable for stoneware. We charge €8/kg for bisque firing and €10/kg for glaze firing. Just drop by during opening hours to drop off your work.

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Where can I learn ceramics?

At our HANDFUL ceramics studio in Prenzlauer Berg, Berlin, run by artist Anke Buchmann, you'll find ceramics courses for beginners and advanced students. We also offer pottery wheel classes, open studio sessions three times a week, and memberships. A special highlight is the tactile clay meditation led by the founder, Anke Buchmann.

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What's the difference between throwing and modelling?

Throwing is a craft that takes place on a potter's wheel and requires some practice to create functional vessels. Modeling is building by hand, where we freely shape the clay, sometimes with the help of tools. Here, you can quickly achieve success with or without prior experience. But throwing can also lead to beautiful ceramics if you practice with focus. Our open studio sessions are ideal for this.

 

Are there memberships for working at the ceramics studio?
... Yes, we offer three different memberships for beginners and advanced students. You can use the ceramics studio with or without a membership. You can find an overview of our studio memberships in our online shop.

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What is Kurinuki?

Kurinuki is a traditional Japanese modeling technique in which clay is removed step by step using a loop tool. This method is often used in the production of tea bowls. You can learn this technique at HANDFUL's Chawan Workshop. Anke Buchmann incorporates the knowledge gained from her month-long study trip to Japan and will inspire you with her passion and extensive experience.

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Can I give ceramics as a gift?

Yes. In our studio, you'll find handcrafted ceramics, vessels, stoneware, and sculptures. Depending on your budget, you can purchase smaller ceramic pieces, decorative objects, wall art, or ceramic sculptures. Gift certificates starting at €50 and workshop vouchers are also available in the studio.

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Gibt es auch deutschsprachige Angebote?

Yes. We have ceramic workshops and pottery classes in english and german. 

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Where is the HANDFUL studio located?

HANDFUL is based in the heart of Prenzlauer Berg, Berlin Germany. You find us in Sredzkistr. 46, 10435 Berlin, across from the café Symple. We are looking forward to your visit. 

 

What are HANDFUL opening hours?

Thu 10 - 1pm and by appointment 

Open Studio drop-in: Wed, 6-9pm, Fr 12am - 6pn, Sun 11am - 6pm

 

How to order online successfully?

CART

Products on www.handfulceramics.com are sold on a first come first served basis.

Your item is not reserved once you add to cart. Once you begin the checkout process the item will be reserved for during the purchase process to allow you to complete your purchase.

SOLD OUT

If the item you are interested in is out of stock please write as an email to love@handfulceramics.com that you are interested in purchasing and we will add you to the waiting list. We will let you know, once the item is back in stock.

 

How can I change my contact or delivery details?

If you want to change your contact details or delivery address, please write us an email to love@handfulceramics.com before you received our delivery notice. We will update your details and make sure to send your order to the new address.

 

What is the HANDFUL Shipping Policy?

All orders are shipped from Berlin Germany within Germany, using DHL, standard. We aim to handle your order within 2 days and to send it out right after.

The delivery times can generally take up to 5 days. In special cases (like a pandemic) the delivery times might vary. Orders placed online typically arrive within 7/10 business days from the date when the order is confirmed. Any physical item that you ordered with a weight up to 2kg will cost 4,99€ per item.

A tracking link directing you to the shipper’s portal will be sent to you via email once your order has shipped.

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What is the HANDFUL return policy?

HANDFUL has a 14-day return policy: you have 14 days from when your order is delivered to ship/postmark it back to our return center for a refund or exchange. Any claim regarding the delivery of Product(s) must be submitted in 14 working days following receipt of the Product(s). They must be sent in their original condition (packaging, accessories, tag, etc.) and according to the following shipping conditions.

If you would like to request a return, please send us an email to love@handfulceramics.com with your email address and order number. Once you have submitted your request, a return authorization will be sent to you within 72 hours with return instructions. Please do not ship your return back without this authorization, as it will not be processed. Any parcel returned after the prescribed timeframe shall be refused and returned to the sender.

The costs and risks pertaining to the return of Product(s) are borne by the sender.

Original shipping costs are non–refundable. LRNCE reserves the right to refuse any return on merchandise that does not meet the above requirements. If your return is not accepted, it will be sent back to you at your expense and a refund will not be issued. We appreciate your understanding.

To read the full return policy policy please read our terms of condition / AGB.

 

I still have another questions, how can I contact you?

You have any other question, that we didn’t answer here? Just drop us an email and we will try to get back to you as soon as we can. Write to love@handfulceramics.com

 

How can I make sure to receive the HANDFUL newsletter in my inbox (instead of the spam or promotion folder)?

To add HANDFUL as a trusted contact to your address book, follow these steps.

> Apple mail (desktop)

If Apple Mail delivers a legitimate message to junk, you can do two things.

• Teach Apple Mail's filter to allow future messages. Open the junk folder and find the message. Move the message into the inbox.

• Add your From email to the address book. Open the message, right-click the sender email address, and choose Add to Contacts.

For additional information about Apple Mail, visit the Apple Mail Support Page.

> Mail (Apple iOS mobile devices)

If Mail delivers a legitimate message to junk, you can do two things.

• Teach Mail's filter to allow future messages. Open the junk folder and find the message. Move the message into the inbox.

• Add your From email to the address book. Open the message, and tap the From email address. Then tap Create New Contact to input the address in the contacts list.

For additional information about the Mail app, visit the Apple Support Page.

> AOL Webmail

If AOL Webmail delivers a legitimate message to spam, you can do two things.

• Mark a received campaign as Not Spam. Open the spam folder and click the message. Click the OK, Not Spam button.

• Add your From email to the address book. Click Contacts in the navigation panel, and click the New Contact icon. Input the email address and click the Add Contact button.

For additional information about AOL Webmail, visit the AOL Support Page.

> Gmail (desktop and mobile)

If Gmail delivers a legitimate message to spam, you can do two things.

• Mark a received campaign as Not Spam. Open the spam folder and click or tap the message. Click Not Spam.

• Add your From email to the address book. Open the contact list, click or tap New Contact, and input the address.

For additional information about Gmail, visit the Gmail Support Page.

> Outlook

If Outlook delivers a legitimate message to junk, you can do two things.

• Mark a received campaign as Not Junk. Open the junk folder and click the message. Click Not Junk.

• Add your From email to the address book. Open the message, right-click the sender name, and click Add to Contacts. Authentication information may display in Outlook's sender name area, so ask the subscriber add your address only.

For additional information about Outlook, visit the Office Support Page.

> Outlook.com

If Outlook.com delivers a legitimate message to junk, you can do two things.

• Mark a received campaign as Not Junk. Open the junk folder and right-click the message. Click Not Junk.

• Add your From email to the Safe Recipient list. Click the gear icon, and choose Options. Click the Safe and Blocked Senders link, click Safe Senders, and input the message's From email address.

For additional information about Outlook.com, visit the Outlook.com Support Page.

> Yahoo Mail

If Yahoo Mail delivers a legitimate message to spam, you can do two things.

• Mark a received campaign as Not Spam. Open spam folder, click the message, and click Not Spam.

• Add your From email address to the address book. Open the message and click the Add to contacts button next to the From email address.

For additional information about Yahoo Mail, visit the Yahoo Support Page.